Deleting your data

How to ask

1. 1Email info@royalecinemajoplin.com from the email address on your account, with the subject “Delete my account.” Or ask us at the box office.
2. 2We'll confirm it's really you. If you have Insiders+, we'll cancel it so you aren't billed again.
3. 3We'll delete your account within 30 days and email you when it's done.

What gets deleted

• Your name, email address and phone number
• Your photo
• Your sign-in connections: password, Google and Facebook
• Your points and points history
• Your email preferences

What we keep

Records of purchases and payments that we're required to keep for tax and accounting, with your name and contact details removed. Stripe keeps its own records of card payments under its own privacy policy.

Before you delete

• Points can't be restored once your account is deleted.
• Download any receipts or yearly statements you want to keep from the Purchases and Billing tabs of your account.

If you signed in with Facebook or Google

You can remove the Royale from your Facebook account (Settings & privacy, then Settings, then Apps and websites) or your Google account (myaccount.google.com, then Security, then your connections to third-party apps). That stops them from sharing new information with us, but it doesn't delete what we already have. To do that, send us the request above.

Just want fewer emails?

You don't need to delete your account for that. Turn off the weekly emails on the Profile tab of your account, or use the unsubscribe link in any of those emails.